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Couldn’t save the diagnostics file

What Malbec shows

Couldn’t save the diagnostics file

Try saving it in another folder.

Try Again

What happened

Malbec couldn’t save the diagnostics file in the folder you chose. The folder may not allow it, or the disk may be full.

The fix

Click Try Again and choose another folder, such as Documents.

When to write to us

If it fails in every folder, write to us anyway and say what you see; we’ll ask for what we need.

Email support@malbec.app. For a diagnostics file, choose Help › Export Diagnostics… in Malbec and attach the zip it saves. It has no account details, and your home folder is masked.