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Help

The drive with the game isn’t connected

What Malbec shows

The drive with the game isn’t connected

Connect the drive and Malbec picks up where it left off.

Try Again

What happened

The game is on an external drive that isn’t connected right now.

The fix

Connect the drive, then click Try Again.

When to write to us

If the drive is connected and Malbec still says this, write to us with a diagnostics file.

Email support@malbec.app. For a diagnostics file, choose Help › Export Diagnostics… in Malbec and attach the zip it saves. It has no account details, and your home folder is masked.