Couldn’t prepare the store
What happened
Each store runs in its own Windows environment, which Malbec builds the first time you set the store up. One of the steps didn’t finish.
The fix
Click Try Again. It usually works the second time.
When to write to us
If it fails twice, write to us with a diagnostics file.
Email support@malbec.app. For a diagnostics file, choose Help › Export Diagnostics… in Malbec and attach the zip it saves. It has no account details, and your home folder is masked.