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Steam’s record doesn’t match

What Malbec shows

Steam’s record doesn’t match

Malbec left CrossOver’s copy untouched. Install the game in Malbec’s Steam instead.

Open Steam

What happened

Steam keeps a record of every game it installs. The record in your CrossOver bottle doesn’t match the game’s files, so Malbec can’t bring the game over safely. It left CrossOver’s copy as it was.

The fix

Click Open Steam and install the game in Malbec’s Steam.

When to write to us

If the game runs fine in CrossOver and Malbec still says this, write to us with a diagnostics file.

Email support@malbec.app. For a diagnostics file, choose Help › Export Diagnostics… in Malbec and attach the zip it saves. It has no account details, and your home folder is masked.